Refund Policy – MeSocially.com
1. Eligibility for Refunds
Refunds are applicable under the following conditions:
βοΈ Service Not Delivered: If your order has not been processed or delivered within the promised timeframe, you are eligible for a full refund.
βοΈ Partial Service Completion: If only a portion of the service has been delivered, a partial refund will be provided based on the remaining undelivered portion.
βοΈ Subscription-Based Services: If you have purchased a 30-day package and request a refund within next 3 days, you are eligible for a 50% refund, provided that services have not been fully utilized.
2. Non-Refundable Situations
Refunds will not be provided under the following circumstances:
β Change of Mind: If you decide to discontinue the service after it has been delivered as per your order.
β Username/Account Changes: If you change your social media username or account settings during the service period without informing us, causing disruptions.
β Private Accounts: If your account is set to private and you fail to make it public, preventing us from delivering the service.
β Engagement Drops Due to User Actions: If followers, likes, or views drop due to actions taken by you (such as removing followers manually or violating platform policies).
β Violations of Platform Guidelines: If your account is flagged, banned, or restricted due to a breach of Instagram, TikTok, YouTube, Facebook, or Twitter/X policies, we cannot be held responsible.
3. How to Request a Refund?
If you believe you are eligible for a refund, follow these steps:
1οΈβ£ Contact Us: Send an email to support@mesocially.com or WhatsApp us at +12362600990 with your order ID and reason for the refund request.
2οΈβ£ Verification Process: Our team will review your request and check the order status.
3οΈβ£ Approval & Processing: If approved, refunds will be processed within 5-7 business days via the original payment method.
4. Modifications to Refund Policy
MeSocially reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website. We recommend checking this page periodically for updates.
For further assistance, feel free to contact us at support@mesocially.com or via our WhatsApp.